Transparent retrieval is a new feature delivered in ICC 2.2 which I had totally overlooked until now. In short this functionality means a users can open an archive email stub in their mailfile and as the stub is opening it recalls the complete email from your archive repository to display it fully on screen. To [...]
Archive for June 2011
ICC & Transparent Retrieval
June 30, 2011IBM Information Management Software & Systems Technical Conference
June 29, 2011“Turn information into insights” at this IBM conference in Montpellier, France 6-8th July http://www-304.ibm.com/jct03001c/services/learning/ites.wss?pageType=page&c=E980085X27691U39
Is your website working for you?
June 7, 2011I cant find the article I was reading on this but a high level summary on how to get the most from your stats for your website below. In short make sure you are reviewing more than just your website hits! Activity Stats: Standard statistics gathered from websites – number of visits Engagement Stats: Effectiveness [...]
