Comments for James Allen

Comment on WAS & disabling LTPA tokens by Joseph Rose

Joseph Rose — Tue, 17 Jan 2012 08:39:59 +0000

For anyone running either an AE/CE, WXT/CE or eDM/CE on separate servers, there needs to be an LTPA handshake for this to work.
A bug exists on WAS 6.1 prior to 6.1.035 where the LTPA cache can ‘fill up’ and housekeeping is not performed properly. This can result in one or more WAS clones running out of ‘heap’ memory (available memory).
In theory, LTPA key expiry is a bit like SSL key expiry and needs to be managed. Automating the generation of keys certainly removes this burden but might contravene your organisation’s security policy.

Comment on Dear Santa….. by James J Allen

James J Allen — Wed, 07 Dec 2011 19:56:15 +0000

PS: Dont forget the Go Pro as well

Comment on ICC & Transparent Retrieval by IoD2011: ICC Product Update – Dana Morris « James Allen

IoD2011: ICC Product Update – Dana Morris « James Allen — Tue, 25 Oct 2011 22:55:23 +0000

[...] http://jamesjallen.me/2011/06/30/icc-transparent-retrieval/ [...]

Comment on The BPM Stool… by Mike Ciccarelli

Mike Ciccarelli — Tue, 06 Sep 2011 15:11:48 +0000

I agree – and would expand to say that there are also three legs to the people side. For a BPM deployment to be successful you need dedicated subject matter experts from the end user community, management buy in to support the cross-organizational change, and an experienced implementation team. The simple graphics get the point across well.

Comment on ICC & Transparent Retrieval by Thomas Andersen

Thomas Andersen — Tue, 30 Aug 2011 07:27:02 +0000

Hi Dana

I have not opened a PMR yet but I planned to do it at some point.

I’ve seen this problem on Outlook 2007 and 2010.

Comment on ICC & Transparent Retrieval by Dana Morris

Dana Morris — Mon, 22 Aug 2011 13:31:28 +0000

Thomas – have you opened a PMR with IBM support to look in to this as that’s the first I’ve heard of such a problem? I’m the product manager for IBM Content Collector (among other products). I’ll pass this along to my development team to see if they have encountered this issue.

What version of Outlook are you testing with and on what operating system?

Comment on ICC & Transparent Retrieval by Thomas Andersen

Thomas Andersen — Thu, 18 Aug 2011 07:03:40 +0000

Unfortunately there is a problem in Outlook when switching between mails with arrow key. Outlook freezes because it tries to fetch the mail back, as soon as you pasere over email.

This makes this feature useless..

Comment on FileNet Workplace Increase User Login Timeout by James J Allen

James J Allen — Wed, 10 Aug 2011 22:23:28 +0000

Also attached article on setting timeout periods for WAS apps via the web.xml file:
http://www.juniper.net/techpubs/software/management/sdx/sdx50x/sw-sdx-sw-basics/html/web-app-installing4.html

Comment on FileNet Performance Tuning by James J Allen

James J Allen — Fri, 05 Aug 2011 09:16:44 +0000

Hi Nandish,
Are you adding additional properties to your CE?
I think you need to confirm the problem first – this article may help:
https://www-304.ibm.com/support/docview.wss?uid=swg21384306

I have seen this before and we had to work with IBM support to resolve as reducing existing properties data sizes or recreating them with a new data type isn’t for the light hearted!

Comment on ICC Configuration Manager failover by James J Allen

James J Allen — Sat, 30 Jul 2011 23:03:56 +0000

If you update the password for your db2 connection eg, ICCUSER then you need to update this in the datastore section in the ICC cfg manager.
Small gotcha If running a clustered environment then you need to copy your CTMSConfigurationStore.xml file across to the other nodes as this seems to hold the datastores connection id’s password.
Dont forget that you may also need to update the web settings for the eWAS as this creates the JNDI connection again which has username and password